Privacy Policy & Terms of Use

1. Who We Are

THE BLACKBOMBAY HOUSE is a Mumbai-based music-tech platform enabling music production and live events as a service, registered and operating in Maharashtra, India. We provide music production, mixing and mastering, custom beat creation, live event services, studio rental, and artist roster management.

• Registered address: Mumbai, Maharashtra, India
• Contact email: team@blackbombayhouse.com
• Website: https://blackbombayhouse.com

2. What Data We Collect

2.1 Information you provide directly

When you interact with forms, service requests, or communications on our website, you may voluntarily provide:

• Full name
• Email address
• Phone number (if provided in a service request)
• Artist or musician profile details (when joining the Artist Roster)
• Project details, genre preferences, and service requirements submitted via enquiry forms
• Messages or content submitted through contact forms or email

2.2 Information collected automatically

When you visit our website, certain data is collected automatically by our infrastructure and analytics tools:

• IP address and approximate geolocation (city/region level)
• Browser type, version, and operating system
• Pages visited, time spent on each page, and navigation path through the website
• Referring URL (the website or link that brought you to us)
• Device type (desktop, mobile, tablet) and screen resolution
• Date and time of your visit

2.3 Cookies and tracking technologies

Our website uses cookies and similar technologies including:

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — used by Google Analytics to understand how visitors use our site
• Preference cookies — to remember settings such as theme preference (light/dark mode)

Google Analytics may collect additional behavioural data subject to Google's own privacy terms. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

2.4 Social media and third-party links

Our website contains links to our Instagram (@theblackbombayhouse) and Twitter (@blackbombayhouse) profiles. Clicking these links directs you to third-party platforms governed by their own privacy policies. We do not control how these platforms handle your data.

3. Why We Collect This Data — Purpose and Legal Basis

3.1 To respond to service enquiries

When you fill in a service request form, we use your name, email, and project details to respond to your enquiry, prepare proposals, and deliver services. Legal basis: performance of a contract / pre-contractual steps.

3.2 To manage our Artist Roster

Artists who express interest in joining the BlackBombay House roster provide profile information. This is used solely to evaluate, contact, and onboard artists for collaboration opportunities. Legal basis: consent.

3.3 To analyse and improve our website

Automatically collected data and analytics cookies help us understand how visitors use the site and improve content, navigation, and user experience. Legal basis: legitimate interest.

3.4 To communicate event information

If you have engaged with our events or have opted in to communications, we may use your email to inform you about upcoming events, performances, and workshops. Legal basis: consent. You may opt out at any time.

3.5 Legal and compliance obligations

We may process or retain certain data to comply with applicable laws in India, including the Information Technology (Amendment) Act, 2008, and emerging obligations under the Digital Personal Data Protection Act (DPDPA), 2023.

4. How We Store and Protect Your Data

We take the security of your personal data seriously and implement appropriate measures:

• All data collected via forms is transmitted over encrypted HTTPS connections
• Access to personal data is restricted to authorised personnel only
• We do not store payment card information on our servers
• Analytics data is aggregated and anonymised where possible
• We periodically review our data storage and security practices

While we take every precaution, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your rights.

5. How Long We Retain Your Data

• Service enquiry data: retained for up to 3 years from last contact
• Artist roster applications: retained until the roster relationship ends or a withdrawal request is made
• Analytics and cookies data: typically retained for 14 months as per Google Analytics default settings
• Legal and compliance records: retained as required by applicable Indian law

After the applicable retention period, personal data is deleted or anonymised.

6. Sharing of Your Data

We do not sell, rent, or trade your personal data. We may share data with:

• Service providers bound by data processing agreements
• Google Analytics — data is governed by Google's Privacy Policy
• Professional advisers under confidentiality obligations
• Law enforcement or regulatory authorities if required by applicable law

Any third parties we engage are required to handle your data in accordance with applicable data protection laws and our instructions.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access: request a copy of the personal data we hold about you
• Right to correction: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data, subject to legal retention obligations
• Right to withdraw consent: where processing is based on consent
• Right to object: object to processing based on legitimate interests
• Right to data portability: receive your data in a structured, commonly used format

To exercise any of these rights, contact us at team@blackbombayhouse.com. We will respond within 30 days. We do not charge a fee for reasonable requests.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.

9. International Data Transfers

Our website is primarily operated in India. If you access the website from outside India, your data may be transferred to and processed in India. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the 'Last Updated' date at the top of this document. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us:

• Email: team@blackbombayhouse.com
• Website: https://blackbombayhouse.com
• Address: THE BLACKBOMBAY HOUSE, Mumbai, Maharashtra, India

1. Acceptance of Terms

By visiting, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated by reference. These terms apply to all visitors, users, service enquirers, and artists who interact with the website.

2. Description of Services

THE BLACKBOMBAY HOUSE provides the following services through its website:

• Music production, mixing, and mastering
• Custom beat creation
• Live event production and management
• Studio rental facilitation
• Artist roster management and collaboration network
• Music industry journal and editorial content

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice.

3. User Eligibility

You must be at least 18 years of age to use this website or submit any service requests. By using this website, you represent and warrant that you meet this age requirement. If you are a minor, you may only use the website with the consent and supervision of a parent or legal guardian.

4. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, audio samples, video content, the THE BLACKBOMBAY HOUSE brand name, and the overall website design — is the exclusive intellectual property of THE BLACKBOMBAY HOUSE or is used under licence.

You may not:

• Reproduce, copy, distribute, or republish any content without prior written permission
• Use our brand name, logo, or trademarks without authorisation
• Scrape, crawl, or extract content from this website using automated tools
• Create derivative works based on our original content without written consent

Music produced under our services may be subject to separate licensing agreements established during the service engagement.

5. User Conduct

When using this website or submitting any forms or content, you agree not to:

• Provide false, misleading, or inaccurate information
• Use the website for any unlawful, harmful, or fraudulent purpose
• Upload or transmit viruses, malware, or any other malicious code
• Attempt to gain unauthorised access to any part of the website or its backend systems
• Harass, threaten, or intimidate other users or our team members
• Engage in spamming or unsolicited commercial communications
• Infringe the intellectual property rights of The BlackBombay House or any third party

6. Service Enquiries and Agreements

Submitting a service request through our website forms does not constitute a binding contract. A binding agreement for services is only formed when both parties have signed a written contract or confirmed the engagement in writing via email. All services are subject to availability and our acceptance of the project.

Quotes and pricing discussed prior to a formal contract are indicative only and may change based on project scope, timeline, and resource requirements.

7. Artist Roster Participation

By expressing interest in joining the Artist Roster, you grant The BlackBombay House a non-exclusive, royalty-free right to display your artist name, biographical information, and performance details on our website for promotional purposes. You retain full ownership of your music and creative works. You may request removal from the roster at any time by contacting us.

8. Third-Party Links

Our website contains links to third-party websites, including our social media profiles on Instagram and Twitter. These links are provided for your convenience. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of third-party websites. Access to third-party sites is at your own risk.

9. Disclaimers

This website and its contents are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. THE BLACKBOMBAY HOUSE does not warrant that the website will be uninterrupted, error-free, or free of viruses, that information is complete or accurate, or that results will meet your expectations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, THE BLACKBOMBAY HOUSE and its founders, employees, and associates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or our services.

Our total liability for any claim arising from or relating to these Terms shall not exceed the amount you paid us for services in the three months preceding the claim, or INR 5,000, whichever is lower.

11. Indemnification

You agree to indemnify and hold harmless THE BLACKBOMBAY HOUSE and its team members from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your violation of these Terms, your use of the website, or your infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of India, specifically applicable laws of the State of Maharashtra. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes become effective upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and The BlackBombay House with respect to your use of this website and supersede all prior agreements, understandings, or representations.

16. Contact

For questions or concerns regarding these Terms of Use, please contact:

• Email: team@blackbombayhouse.com
• Website: https://blackbombayhouse.com
• Address: THE BLACKBOMBAY HOUSE, Mumbai, Maharashtra, India